Communication Staff Relations and Job Performance in Select Polytechnics in Akwa Ibom State Nigeria

Daniel C. Akarika, Iniobong C. Nda & Uduot A. Iwok

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Abstract

This study examined communication, staff relation and job performance of select polytechnics in Akwa Ibom State. The objectives of the study were to examine the objectives of communication and staff relation in select polytechnics; identify the channels of communication with staff; determine the suitability of the channels in building good staff relations; ascertain if there is any relationship between communication and staff relations on job performance. The research design adopted for the study was survey design, with questionnaire as the research instrument. The population of the study comprised staff of Heritage Polytechnic, Eket and Akwa Ibom State Polytechnic, Ikot Osurua totaling 876. The sample size for the study was determined to be 275 using Taro Yamane’s 1974 formula. Findings revealed that majority of respondents, 215 (80%) agreed that there is a positive relationship between communication and staff relations on job performance. The study also showed that majority of respondents, 196 (73%) were of the opinion that communication and staff relations influence job performance, among others. The study recommended that management of polytechnics should provide some feedback mechanism to encourage suggestion, feedback and promote efficient and effective human relations in their organization, to improve on job performances, among other recommendations.

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