Efficiency in Public Service Delivery in Nigeria: Lessons for Theory and Practice in the Electric Power Sector
Abstract
The recent concern on improving public service delivery in Nigeria provides an important lesson to advance efficiency in the power sector. The objective of this paper is to examine efficiency in power service delivery in Nigeria, Africa’s largest economy. The methodology is based on an appraisal of efficiency indicator models (EIMs) which seeks to understand the current challenge of efficiency in power supply in Nigeria between 1999 to 2017. The model builds on the data envelopment analysis and qualitative data retrieved from national energy agencies by the International Energy Agency (IEA). The study examined three key indicators namely accountability, corruption and equitability in power distribution. Each indicator was specifically disaggregated to provide robust evidence. A direct field survey from a five-point Likert scale was also conducted. Findings suggest evidence of inefficiency in the power sector. In the alternative, the paper argues that reframing dominant practices on power delivery service is critical and made some recommendations.
Author
- Imoh Imoh-ita
Department of Public Administration
Faculty of Management Sciences
Obio Akpa Campus
Akwa Ibom State University
08023140869, 07034607422
imohita@yahoo.com