Employee Training and Job Performance in Akwa Ibom State Polytechnic, Ikot Osurua

Iniobong S. Umana, Ekong E. Daniel & Monday E. Dickson

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Abstract

While employee training is widely recognised as a key driver of improved job performance, many organisations still struggle to get the most out of their training efforts, especially in fast-changing technological and operational environments. This study explored how training influenced job performance at Akwa Ibom State Polytechnic, Ikot Osurua, with a particular focus on bridging the gap between training initiatives and real workplace outcomes. The central goal was to assess the impact of specific training programmes, such as development training and ICT training, on how well staff perform their duties. To achieve this, the study used a survey research design, targeting the entire workforce of 813 employees. From a sample of 400 distributed questionnaires, 302 valid responses were collected using stratified random sampling to ensure fair representation across staff categories. Data were gathered from both primary and secondary sources, and the analysis was carried out using Pearson Product-Moment Correlation with the help of SPSS version 24. The results showed clear, strong positive relationships between employee training and performance. Development training had a correlation score of r = 0.915, while ICT training followed closely with r = 0.815, both indicating significant impacts. These findings underlined the importance of ongoing, well-structured training in boosting staff effectiveness, efficiency, and overall job quality. Based on the evidence, the study concluded that continuous investment in staff training is not just beneficial, but is also essential for improving job performance. It was recommended that the Akwa Ibom State Government should support the Polytechnic by providing grants for regular workshops in areas like leadership and communication. The government was also encouraged to prioritise funding for modern ICT infrastructure, including up-to-date software, hardware, and online learning platforms, to ensure staff are well-equipped to meet the demands of a digital workplace.

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