The Telecommunication We Should Experience: How Service Reliability, Assurance and Empathy Influence Customer Engagement
Journal Article

O. V. Onya, A. O. Oloveze, B. O. Obasiabara & C. Ogbonna

telecommunication service quality servqual customer engagement service dimensions

Volume 6, Issue 3 — pp. 34-48 | DOI: 10.60787/AKSUJACOG.VOL6NO3.34-48