Assessment of Monitoring and Evaluation Instruments for Quality Assurance at the Gambia College
Abstract
The paper assessed the monitoring and evaluation instruments for quality assurance at The Gambia College. The objectives of the research were to assess the monitoring and evaluation instruments used to measure the quality of performance at The Gambia College. Across-sectional qualitative study design with a non-random purposive sampling technique was used to collect data from the respondents. The data collection tool employed in this research was an open-ended questionnaire which was administered to respondents. Also, an interview guide was used to collect more in-depth information from respondents while a checklist was used to collect information on the existence of policy documents outlined in The Gambia College Quality Assurance Policy (2018) that was administered at the offices of the Registry, Internal Quality Assurance Unit and the Human Resources Directorate. The findings were that a quality assurance policy exists, but the procedures and manuals to guide its implementation did not exist at the time of conducting this study. The study herein recommended that more courage and determination are required to resuscitate the quality assurance system at The Gambia College, without which the integrity and quality profile of the institution will not likely reach its peak.
Authors
- Banna Sawaneh
Department of Management Sciences
School of Business and Public Administration
University of The Gambia, The Gambia
bsawaneh@utg.edu.gm
ORCID: 0000-0002-2614-389X - Ebrima Fatajo
Directorate of Quality Assurance
The Gambia College
emfatajo@gmail.com, emfatajo@gambiacollege.edu.gm